Facebook MySpace Twitter Digg Delicious Stumbleupon Google Bookmarks 
Star Office Systems
Making IT Work Harder For Your Business.
Tel: 0191 580 0359
Support

IT Support Gateshead

Need PC or laptop help, repairs or maintenanceProviding IT support in Gateshead.

Gateshead businesses can benefit greatly from cost, productivity and efficiency gains through the use of computers and the Internet. If you are looking to reduce costs and get more from technology get in touch to chat about your issues or requirements. I can install and maintain asterisk PBX telephone systems, firewall products, servers, PCs, remote access, IT support and a whole host of other services.

Purchasing, installation and system setup services.

  • Business class IT support allows small and medium SME owners and managers to concentrate on business.
  • I can help at every stage with sourcing, purchasing, unpacking, and setup on your office network.
  • I use remote support tools to offer continued support and maintenance for your systems and IT network.

What does remote IT support mean?

Part of my support service allows me to securely access (with your authorisation) your computer remotely to diagnose problems with your desktop PC, laptop or network.

  • Remote support is used wherever and whenever possible meaning you get quality IT support faster.
  • To minimises the time and expense associated with on-site call out charges.

If I am unable to fix your computer or server remotely I will visit your office to provide hands on-site IT support to solve the issues.

Computer issues or problems got you stressed?Take the stress away with honest IT support, troubleshooting and maintenance.

I have been working in the IT support industry for over ten years, in this time I have gained technical skills and expertise across many facets of IT and the Internet. You can be confident that your office IT network is taken care of, allowing you to focus on building and developing of your business.
My experience over the years installing, developing and supporting office networks also means I can provide other high quality services.

Services include:

  • Server Administration
  • Networking & Cabling
  • Network Security
  • Data Back-up
  • Website Design
  • Website Hosting
  • PC & Laptop Repairs
  • Server Maintenance
  • Wireless Setup
  • Graphic Design
  • Asterisk Telephone PBX
  • VoIP Setup
  • Open Source Solutions
  • Website Optimisation
  • Search Engine Optimisation
  • Content Management Systems
  • Customer Relationship Management
  • Computer Troubleshooting

My clients have found that my IT support and service allows them or their staff to get on with work without the distractions caused by IT problems.

IT support contracts or ad-hoc support.

Whether you require an IT support contract tailored to meet your needs or simply need my support for specific occasions. Get instant access to your very own IT professional whenever you need an expert to help you out. I have the knowledge, experience and skills to provide dedicated IT support to Gateshead, Newcastle and surrounding areas.

Areas covered in Gateshead:

  • Gateshead Quays
  • Gateshead town centre
  • Salt Meadows
  • Sunderland Road
  • Windmill Hills
  • Bensham
  • Saltwell
  • Teams
  • Winlaton
  • Mount Pleasant
  • Deckham
  • Carr Hill
  • Sheriff Hill
  • Beacon Lough
  • Eighton Banks
  • Low Fell
  • Leam Lane
  • Kibblesworth
  • Marley Hill
  • Felling
  • Harlow Green
  • Chowdene
  • Team Valley
  • Lobley Hill
  • Dunston
  • Metro Centre
  • Chopwell
  • Wrekenton
  • Blaydon
  • Whickham
  • Rowlands Gill
  • Ryton
  • Crawcrook
  • Greenside
  • Sunniside
  • Swalwell
  • Birtley
  • Pelaw
 
growth

Open Source CRM

CRM database has become one of the key tools needed to succeed with sales relationships, allowing business sales processes to be organised, tracked, monitored and analysed.

The use of CRM software over the Internet or Intranet allows staff to log activities with customers or potential customers.

SugarCRM and vTigerCRM software can be integrated into your email and telephone systems to log each interaction with sales contacts and business leads.

Business owners and managers use contact management to increase sales and profitability.

Telephone PBX

Your own PBX offers the ability to connect FREE calls between offices via VoIP, using Digium's Open Source Asterisk PBX software means there are no inconvenient vendor lock-ins for phones and hardware.

Asterisk gives you fantastic call management flexibility, with built in voicemail & dictation functions along with call queues, night and date based call rules.

Generate leads for your website via a simple Click-2-Dial script, CRMs can also be integrated to make single click dialing possible.

Asterisk systems work with PSTN or ISDN physical lines and VoIP with NGNs, FREEPHONE or local numbers.

SME Server

An alternative to Microsoft Windows SBS, SME Server is an ideal solution for entrepreneurs with multiple businesses, start-up or small businesses looking for a secure server that has built in email and webmail, with automatic spam filtering and virus scanning.

Because SME Server is Open Source there are no expensive licence fees to pay, you get FREE use of file and print sharing a fully featured LAMP server to allow website hosting.

Best of all depending on how much processing power and memory is required the software can be run on a "server" the size of a standard adapter plug.

 

Mobile Version | Desktop PC Version
IT Support Gateshead , IT Support Newcastle , IT Support Sunderland

Copyright © 2009-2010 Graham Walker, All Rights Reserved.
Graham Walker trading as Star Office Systems to provide Small Business IT Support, Repairs and Servicing.
Based in the North East of England - 40 Hyde Park Street, Saltwell, Gateshead, Tyne and Wear, NE8 4QB
All prices quoted on this site are excluding VAT, unless otherwise stated and may be subject to change.
UK Computer Technical Support companies - ITProfessionals.co.uk
VAT Registration number: 991513309

Copyright | Credits | Disclaimer | Privacy Policy
social logos

Small Business IT Support in Tyne and Wear

Website Design by Star Office Systems.

Valid XHTML 1.0 Transitional